Content Made Easy! How to Make Content Creation a Piece of Cake

Tuesday, September 13, 2011 by Sharon Long
creative content marketing is a piece of cake After the amazing success of Content Marketing World last week, with over 600 people in attendance, I wonder if some marketers are heading back to their desks full of new ideas and energized to take their content marketing programs to a whole new level...but are still stymied by the content creation itself.

As a freelance copywriter, I have run into this situation with clients years before content marketing ever became a term, let alone a mainstream one. It would usually come up in conversation when I was encouraging clients to consider using e-newsletters for marketing. "But what would we write about?" I was repeatedly asked.

Then when blogging as marketing tools became an effective SEO strategy (remember, this is before we were talking about content marketing), I was repeatedly asked the same question: "But what would we write about?" 

Marketers had an easy time figuring out what they would say in a brochure or on a website. No problem creating content for those marketing pieces! Those would be produced once then maybe modified later. With the e-newsletters and blogging, I was suggesting they commit to creating content--new content, mind you--over and over and over again. Even when they knew they could use We Know Words to supply the copywriting and content, they would be fearful of running out of ideas, and fearful of their own in-house ability to write.

Well, the obvious answer to the first fear is to outsource content creation. :-) 

But the answer to the second fear is just as easy. And this is when I'm going to tell you how to make content creation a piece of cake. Seriously. In fact, it will be easier than baking a cake. Ready? 

Tell stories.

That is it. That is all I am suggesting you do. Tell stories.

When you go to a cocktail party, a networking event or a family gathering, people talk, right? And a lot of times, that talking is story telling. Stories about pets or kids or bosses or clients or vacations of the mechanic who tried to cheat you or the hairdresser who got your color just right...stories, stories, stories.

Do you have to sit around tapping your pencil on your desktop struggling to determine what you'll talk about when you get to that party, event or gathering? Of course not! You're just talking and telling stories and entertaining.

So tackle your content marketing the same way. It's a creative content marketing approach that will require only the effort of typing and spell checking. Tell a story about a new client, an old client, a favorite client, a troublesome client (and maybe make that one anonymous). Talk about how your business started or why. Tell a story about an employee or a company tradition or picnic. Talk about the industry, maybe how it used to be or what you see now.

If you were talking to me right now at a networking event, both of us holding a glass of wine and getting to know each other's businesses, what would we talk about? What stories would you tell me, the freelance copywriter, about your business so I'd know it better? 

Write those stories down. Don't worry about anything else except the story. Now spell check them. Now put them in blog posts and/or newsletter articles. Plug in your keywords as needed. Then publish these stories and share them via your social networks.

Now do it again. You, me, glasses of wine, you're talking and telling me stories...

There. Content creation without the agony, without wondering what you'll talk about.

Finessing your content marketing strategy can come later. For now, I only suggest you get the content creation part down.

Does it sound too simple? It's easier than baking a cake! 



Pills Might Help Real-Life Headaches, but Words Soothe the Marketing Ones

Friday, May 6, 2011 by Sharon Long
freelance copywriterMarketing is not about finding some magic pill that makes your website convert. It's about being specific in your content marketing and copywriting, talking about what your audience is buying, not what you're selling. Here's more proof...

Last month I helped an attorney with new copywriting for her website. She has an unusual niche: helping people in the healthcare profession defend their license when accused of wrongdoing. Yet she wasn't getting those kinds of clients. We redid the website copy to speak specifically to the concerns of that particular audience. 

The result? This is the email I received from the attorney just now: 

"Yesterday, I got my first professional license client just from the website.  She told me that she had been frustrated that she could not find an attorney who helps nurses but her sister found my website and she was relieved.  This is my ideal client and I wanted to thank everyone who helped me."

How did we help the website become a successful marketing tool? We didn't dip into a freelance copywriter bag of magic tricks. We didn't conjure up words known to miraculously get a website found and a client converted. We simply figured out what the target market cared about and wrote to those concerns. 

Apparently it works. :-) 

That's why I say we know words...and we know what to do with them. It's all about talking to your customers, not at them. 

Pills might take care of your real-life headaches, but only the right words will get rid of your marketing ones. 

Unlike Boyfriends, Blogs Are Forever...Make Them Part of Your Content Marketing

Saturday, March 19, 2011 by Sharon Long
online content marketing strategy includes blogsWhy blog? Because blogging is forever. OK, forever is relative in this day and age. But a blog post is going to be around a lot longer than other social media marketing.

A wall post on a Facebook page has a very short life span. A tweet even shorter. But a blog will be around always. It will be indexed by the search engines and served up when someone goes looking for what you're offering...even if it's two, three or even five years later. That's a lot longer than a lot of boyfriends! And that won't happen with any other kind of popular social media like Facebook and Twitter!

As a freelance copywriter and now as a provider of content marketing services, I have been pushing for blogs as marketing tools for a few years now. With the advent of content marketing as a strategic way to create and use content, maybe blogs will be taken more seriously.

Although I don't know. I still run up against the initial reaction of a) thinking a blog is just a place to spout off or b) the "there's no way we could keep up with one."

It's funny because people--even savvy marketers who should know better--seem to see the blog as something extraneous and extra. And a lot of work with no payoff.

It's none of those things.

It can be the hub of your online content marketing strategy. Dare I say it should be the hub of your online content marketing strategy? And blog content is easy to come by when you're focused on online content marketing. You simply need a strategy.

And isn't that what content marketing is all about? Being strategic with your creation and use of content? 

To talk strategy with a content marketing agency that's been around the content block for a while now, reach out to We Know Words.





Freelance Copywriter Says Content Marketing Takes Style

Thursday, February 17, 2011 by Sharon Long
freelance copywriter says content marketing demands styleTwice in the last couple of weeks, I have had copywriting clients comment on how much they like my style.

They're not talking about my clothes, trust me. They are talking about my approach to their content as a freelance copywriter. And I find that funny, because I don't think I have a style. As a freelance copywriter, I mean. I know I have a style as a writer, and I love to entertain my family and friends with my writing when it's personal. But I think of myself as a professional copywriter who shouldn't have a style because I should simply be adapting to the client's voice and brand.

But then I realized, I can and do adapt when necessary. But clients like these, who just complimented my style, fit with my natural writing style. They probably like me as their freelance copywriter because I write naturally in a way that meshes with their brand. I am free to write like me when I write for them.

And I think style is something we're going to want a lot more of as Content Marketing becomes the norm! As we're creating more content, more whitepapers, more web writing, more blogs as marketing tools, we're also setting ourselves up to get lost in the whirl of words that will be swirling all around our prospects as they attempt to navigate all this "stuff" we're putting out there and online.

Just like the woman who walks into the bar dressed with style will shine compared to any plain Jane counterparts, so will the content with style outshine the drab and dull.

Style, huh? Well, yay for that! This freelance copywriter is going to consider that a plus to be exploited, not a minus to be escaped!

Grip Rite Semi Shows Freelance Copywriters the Right Approach

Wednesday, February 2, 2011 by Sharon Long
Grip Rite shows freelance copywriter how it's doneWhoever designed the advertising for the side of the Grip Rite semi I just saw is a savvy marketer. Instead of pictures of products, the whole side of the truck trailer was plastered with photos of the products being used with captions that said what the product was being used for. Rather than a Grip Rite doohickey pictured on the side of the truck, with claims of faster, stronger, better, cheaper...or whatever claims Grip Rite might make, the photos were captioned with things like "Fencing" and "Molding and Trim." And the photos showed the product being used.

They are showing the solution!! They are showing customers the problems they solve! Now I don't know anything about Grip Rite, but I'm assuming people don't sit around thinking "I need a faster, stronger, cheaper fastener." They probably think "I need a good way to get this molding up." 

And Grip Rite is showing them!

This is what freelance copywriters must do. It can be hard for clients, I know, trust me I know! They want to talk all about product. They live, eat, think, breathe, sleep product. But the best copywriter is going to be the one who can get the client thinking about problems and solutions like their customers do! 

Then the freelance copywriter must translate that messaging into the copy.

Grip Rite's truck is simple in appearance yet perfect as a marketing tool. Freelance copywriters must emulate those trucks!

Blogging Is Like Online Dating for Your Business: Get Out There to Get Found!

Monday, May 10, 2010 by Sharon Long

Imagine trying to find someone to date without ever leaving your house or going online. How would you meet anyone? You wouldn’t. You have to put yourself out there in order to meet potential dates and mates.

 

Same with marketing. If you don’t put yourself out there, you won’t be found by potential customers.

 

Blogging is one of the best ways to put yourself out there online…if you’re doing it right, meaning with enough of the right keywords and frequently enough.

 

As a freelance copywriter and now a Copy Coach, I’ve been promoting blogs as marketing tools for a long time now. But this report from Hubspot should convince you. If it doesn’t, I’ll think you want to “stay single” meaning you don’t want to find new customers!

 

According to Hubspot, companies that blog enjoy:

 

  • 55% more visitors
  • 97% more inbound links
  • 434% more indexed pages

 

Still not convinced? Read the article on small business blogging.

 

Ready to get your blog up and running? Or want help making your blog make more business? Drop me a line!

Does Your Website Suck? What You Can Do About It, for Cheap!

Monday, May 3, 2010 by Sharon Long

Is business slow? Maybe now is the time to figure out where your website needs improvement…and do it, before the economy picks up and you get busy again.

 

Websites prove the age-old adage, “Out of sight, out of mind.” That’s why horrid sites stay that way—we don’t see them, we don’t do anything about them.

 

Bad sites don’t sell. Bad sites don’t do anything but make you look bad. Can you live with that?

 

Now, when business is slow, is the time to take a good, hard look at your website and figure out how to make it better…so it makes you money.

 

Very few websites are the best they can be, or even close to being decent. I’ve been a website copywriter for 13 years. I’ve seen some pretty bad websites.

 

And I’ve developed a low-cost method for assessing websites and recommending simple changes that can add up to big improvement. I call them website assessments. Not a glamorous name, yet a fitting one, because the report I give clients is straightforward and easy to act upon.

 

If you’d like to take advantage of this downtime to improve your website, hire me for a website assessment. I’ll review your website. Then I’ll give you a written report and roadmap for improving it as your time and budget allow. Implement all of the suggestions or only a few. Change it yourself or hire someone else to. As long as you do something.

 

Most of these changes will be basic because people go online to find information, not to be impressed with fancy graphics. There also basic because my experience is that of a website copywriter, not designer. I’ll also give you suggestions for ranking better in the search engines, so people find your site.

 

When you hire this website copywriter to review your site, here’s what I’ll do:

 

  • I’ll interview you to figure out your target audience and their perceived problems.
  • I’ll figure out why they go to your site, how they get there, and what they want to do when they get there.
  • I’ll listen as you tell me what you want them to do there.
  • I’ll assess your website based on all this information to see how well your website is doing its job.
  • I’ll present you with a detailed report outlining recommendations for improving your site to make it a better information and sales tool.

 

A website assessment costs just $500 for up to seven web pages. A measly $500 for a detailed reporting that spells out what you can do to improve your website as a marketing tool. Best of all, with your assessment in hand, you can make the changes whenever you want, as your time and budget allow.

 

The recession will end. The economy will pick up. And customers will be back. Be ready to be busy by making your website better now while you have time.

 

Take it from this website copywriter: Your website has to be good, otherwise you’re missing out on opportunities…especially if you’re not even getting found on the Internet in the first place!

 

And when the economy does pick up again, the better your website works, the faster you’ll recover from this recession!

 

To see other assessment I’ve done, to ask questions, or to get started, call 206.459.8225 or email Sharon@weknowwords.com.

 

This Online Copywriter Finds Fun Use of Twitter. How About Your Tweets?

Friday, April 23, 2010 by Sharon Long

Although I see my role as a professional copywriter shifting as the world shifts more towards social media, taking me from Copy Writer to Copy Coach, I predict, I'm paying attention to social media, and have been for a while. 

I get Facebook and LinkedIn and, of course, blogging, since I teach people to use blogs as marketing tools.

But Twitter I continue to struggle to understand. For some businesses, it makes perfect sense. Or else, they've figured out how to make perfect use of it.

Take the Liquor Barn for example. I love their tweets! http://twitter.com/liquorbarn Every day they have a Drink 4Cast 4 2Day that's a drink suggestion tied to some historical event, or celebrity birthday, or anything noteworthy of the day. For example, the Earth Day drink forecast was for Rain Vodka.

These are clever, like little bits of trivia. They don't tell you "come to our store" so they are what I call indirect marketing, a bit of feel good that gives warm fuzzies and builds brand.

Is your online copywriter or company doing something clever with Twitter? Do tell! Post a comment! 

When Wondering How Often to Blog, Start With Your Goal

Tuesday, March 30, 2010 by Sharon Long

In an SEO newsletter the other day, I read the Twitter question of the week regarding how often should one blog. The answers were all over the place because...

It's the wrong question! 

How often one should blog depends on one's blogging goals. Even as a professional copywriter who ghost blogs for clients, I blog with different frequency depending on their goals.

Below are some of the blogging goals I've come across as a freelance copywriter. Figure out which ones applies to your blog, then you'll know how frequently to blog: 

Blog Goal #1--Internet marketing via SEO: If you're blogging to get found in search engines, then first off I'm assuming you have a great list of targeted keywords picked out. But that's not what this copywriter blog is about, so we'll just leave it at that. As far as frequency, you must blog frequently to win searches. You want to be found in Google? You'd better be blogging at least once a day, preferably more often. The more general (and popular) your keywords, the more often you must blog. For some companies this will even mean hundreds of (very short) blog posts PER WEEK. I'm not kidding. This is not simply blogging. It is Internet marketing, and like all types of marketing, you have to put something in to get something out. In this case, your time.

Blog Goal #2--Thought leadership: You're probably doing this to market yourself, not your company. If you want to build a reputation among your peers, your customers, your friends, you don't have to blog as often, and your blogs will be longer and more meaningful than those of the person pounding them out for SEO. You can blog as frequently or infrequently as you want, because it will be the content that matters, not the keyword usage.

Blog Goal #3--Meaningful blogs that also work for SEO: This is my favorite kind of goal as a ghost blogger, because the content should have real value but it also includes keywords for SEO. If this is your goal, you're less concerned with search engine results, so you don't need the frequency of hundreds of posts per week...but you still need some frequency. As a professional copywriter who ghost blogs for clients, I do one post per day for this goal, as keyword rich as I can make it and as meaningful too.

Obviously if you're using blogs as marketing tools your goals might be a mix of all these. And if you're blogging for other reasons, like to write a book, and not to blog, this copywriter blog post is irrelevant. :-) But I hope this helps you realize that when asking how often to blog, that's the wrong question to ask first. The question to ask first is, "What do I want to accomplish by blogging?" 
 

Freelance Copywriter on Why Your Business Needs a Facebook Page

Tuesday, March 23, 2010 by Sharon Long

I’ve heard this question from several small business owners lately: “Why have a Facebook page for my business?” As I re-evaluate what I do as a professional copywriter in the age of social media, i.e. the age of user generated content, where the customers create the copy, not the copywriter, I see my role shifting from Copy Writer to Copy Coach. So I take this social media marketing stuff very seriously!

 

To answer the question of “why,” I made some notes which you’ll find below. If you have anything to add, definitely post a comment! That is social media!

 

It’s Web 2.0, user generated content (UGC)…people want to talk back to you, and they want to talk to each other about you. Now that is their expectation, that they will be able to. And Facebook enables that.

 

It’s free.

 

It works for B2C companies with loyal customers who want to be engaged by the brands they believe in. If you have a ho hum product or service no one gets excited about, a Facebook page is likely a waste of time.

 

Facebook pages show up in search results, so it can help with your SEO and getting found when people search online.

 

You can have a vanity URL that’s easy to share and direct people too, like www.facebook.com/yourcompanyname.

 

Facebook (and Twitter) icons are now commonplace on websites and in emails, encouraging people to fan (or follow) your company. This is still new enough that people will.

 

For a small business, a Facebook page can replace a website. You can do all the marketing you want via your Facebook page, even solicit email signups. The only thing it can’t do is online transactions (i.e. letting customers buy from you).

 

If you go this route, your Facebook page is far easier to maintain and update than a website, and you don’t need to pay for hosting.

 

You can engage prospects and customers in a way you simply can’t with a website or even a blog.

 

It’s automatically viral. When someone becomes a fan, that shows up on their profile page. And they can easily invite others to be fans. Imagine someone doing anything like that with your website! It’s inconceivable.

 

Facebook integrates seamlessly with Twitter and blogging. I don’t want to turn this into a “why use Twitter,” but there is an SEO benefit to using Twitter, and when you have your tweets integrated with your Facebook page, you are updating your Facebook page without effort.

 

I also don’t want to turn this into a “why use blogs for Internet marketing,” but there are several benefits to blogging, among them SEO and credibility. And, like tweeting, your blog can be automatically posted to your Facebook page, keeping content fresh.

 

Maybe Facebook is going to become a bigger and more important marketing tool than websites. Facebook can be where you engage, build relationships with customers, and market. Your website might only be where business done, downloaded, bought and sold.

 

Your customers are on Facebook. It’s the third largest “country” in the world in “population.” That’s how many people use Facebook. In the age of social media marketing, guess what? You follow them. You go where the customers are. And the customers are on Facebook.

 

Still not convinced? Watch this short video: http://www.youtube.com/watch?v=sIFYPQjYhv8.

 

And by then I hope the question is: “Why not have a Facebook page for my business?”

 

Need a Copy Coach to help you get started? Sharon@weknowwords.com standing by…

Dating sites posting to a freelance copywriter's blog? Lessons learned...

Friday, February 5, 2010 by Sharon Long
I am slowly, ever so slowly, pulling together my "marketing is like dating book." The irony of being a freelance copywriter is you spend all your time writing for other people and don't seem to find time to do your own writing! 

But I've said enough in this copywriter blog about marketing is like dating to have, of all things, dating websites find it and post comments to it trying to get links back to their own sites. OK, this makes me laugh, but also draw two lessons from it:

My freelance work often involves website copywriting using keywords for SEO, but I know that's only one part of getting your website indexed and ranked by search engines. Links into your site are the other. So going out looking for blogs to post comments on to link back to your website is one way to do that. But, and this is a big but, you have to make sure you're posting in an appropriate place! 

Obviously anyone who things a link to a dating website is appropriate for this professional copywriter's blog didn't read the blog. Dumb.

The other lesson, well, it's not really a lesson, is something I hadn't considered: Here I've come up with 9 ways to improve your copywriting based on the idea that marketing is like dating, and people are coming to me via my freelance copywriter blog saying dating is like marketing. LOL! Yep. It sure is! 

I'll make sure to make that part of the book...when I get enough free time away from web copywriting and email copywriting to work on it...

Freelance copy writer finds stellar small business marketing on Facebook

Tuesday, January 26, 2010 by Sharon Long
2010 is the year I figure out how my role as a freelance copy writer will change in the age of social media. Blogging I got down. I've been pushing blogs as marketing tools for a long time now, and even teaching small business blogging. I think I have a pretty good handle on LinkedIn as a marketing tool. Twitter I'll never figure out. So I've primarily been paying attention to Facebook as a social media marketing tool.

But my friend Jeff just summed up how to use Facebook as a small business with his Facebook page for his painting business.

Jeff did an excellent job applying the principle of KISS: Keep it simple, stupid. And he zeroed in on what people want to see: before and after pictures and real-life painting success stories. And in a format that's easily shared!

This freelance copy writer says kudos to Jeff for harnessing the small business marketing power of Facebook in a way that's a great--simple--example for others! 

This professional copywriter had an ah ha moment that's embarrassing

Monday, January 25, 2010 by Sharon Long

I'm a professional copywriter. That means it's my job to know words and how to use them, for websites, email, SEO, print, ghost blogging, press releases, etc.

But I've also made it part of my job as a professional copywriter to know about the tools and means used for serving up the copywriting that is my craft. That means learning about online press rooms, for example, or keeping up with changes in search engine optimization (SEO) copywriting. And much, much more! (You'd be shocked how much I know that has nothing to do with being a professional copywriter!) 

My embarrassing ah ha moment happened when I realized blogs would make perfect press rooms. I happen to know a little something about online press rooms (again, not related to being a copywriter, but related to knowing how to present my work). We did a presentation andarticle on online press rooms few years ago.

But that was before I really understood blogs as online marketing tools.

Using a blog for your pressroom is brilliant because it's easy to upload your content, the search engines will find and index those press releases faster (because they prefer blog content over static website content), it's easily searched, you can add static pages with your contact information and company bio...I honestly can't think of a reason NOT to use a blog for your online press room! 

If you've been thinking, yeah, we really need an online press room, but you haven't wanted to put the time and money into it, try a blog. I bet you can be up and running with your press room in less than half an hour. For tips on what to include, definitely read our article at http://www.weknowblogs.com/blog/sharons-marketing-missive/0/0/you-dont-have-to-be-an-online-copywriter-to-market-your-business-online-use-press-releases.

Copywriter craves toast, not words, after reading toaster blog

Friday, January 22, 2010 by Sharon Long
Fridays are a fast day for me. Not all day, just until dinner. But I just made this Friday harder buying salivating over the toasts and bagels pictured at the Global Toaster blog.

It's not that I'm obsessed with toasters. I'm obsessed with blogs as marketing tools. And by that I mean blogging for SEO.

The Global Toaster blog is the best blog I know of for showing how quick and targeted blog posts can be.

For me as a copywriter, it's kind of funny, because I love words and I love to write and I love to market...and that all adds up to wanting to write longer blog copywriting blog posts. Even the ghost blogs I write for clients tend to be longer. I rationalize that I get to be more verbose because it gives me more room for the SEO keywords too.

But Jane Toast, the clever and witty author of the Global Toaster blog, puts this SEO copywriter to shame. Her posts are short and to the point, but still entertaining and keyword rich.

I check out her blog on a regular basis to inspire me as the SEO copywriter to do a better job with my own blogging.

But I just learned not to do that on Fridays. Because now my stomach is grumbling and I have about 8 more hours of fasting to go.

It was really the egg and muffin toaster that did it...man, that makes me hungry! 

If you're using blogs as marketing tools and SEO is a big part of it, definitely check out the toaster blog for inspiration. Just make sure to do it on a full stomach, OK?

Beware the small business marketing advice that's just more hype, no help

Thursday, January 21, 2010 by Sharon Long

As a freelance copywriter who helps out clients with small business marketing, I am constantly on the lookout for new information to pass along to copywriting clients, especially as social media takes center stage.

I'm already pushing blogs as marketing tools, but these days I'm looking out for nuggets on Facebook, LinkedIn and Twitter, trying to wrap my head around how these tools can be put to use for small business marketing.

So this article of using Facebook for your small business caught my eye when someone retweeted it, but it's more of the same: talking about the how, but not the why, and definitely not about the "how to make money" part of the how.

I'm a copywriter, yes. Words are my business. Web writing is my business. Email copywriting is my business. But I also owe it to my copywriting clients to be up to speed on other marketing channels, so I can make sure my work as freelance copywriter fits with their other marketing efforts.

What small business folks lack more than anything are time and money. What they need more than anything is sound advice.

And that doesn't mean telling them how to set up a Facebook page, and to make sure they have lots of friends and family to get to follow them. That means telling them how to make money, how to market their business and convert prospects to customers using Facebook.

But sadly that means looking beneath the surface of the shiny new thing that is Facebook. And articles like this only encourage more small business folks to jump on the Facebook bandwagon, wasting precious time on a tool they don't know how to use let alone necessarily need.

Am I simply grumpy because I didn't get to ride my horse today? Or am I grumpy because I too am a small business owner and I wants facts, not Facebook.
 

Tweak your copywriting and bowl a strike...or two

Tuesday, January 19, 2010 by Sharon Long
Last night we went bowling, something we rarely do so I'm not very good at it. I'm definitely a better freelance copywriter than bowler! In the middle of the second game, my friend said "Hang on to the ball a little longer." I did...and bowled two strikes in a row.

That one little split second change improved this copywriter's bowling game dramatically. Which got me thinking about tweaks, and how one little tweak can make a big difference in copywriting, whether it's web writing or small business marketing or blogs as marketing tools.

What can you have your freelance copywriter tweak to improve your company's marketing? How about email subject lines? The heading on your website's home page? The cover of that postcard? Maybe it's even your staff's signature block in their emails, or the title of your next blog post. Or your call to action? How you word your registration form on your landing page? Your banner ad, the executive summary for your next whitepaper, the CEO quote in your next press release...the possibilities are endless.

Copywriters work with words. But not just any words. The right words used in the right way. Tweaking those words can make a big difference. Never stop looking for places to tweak! 

You might end up bowling a strike instead of a spare.

Small business marketing: Seattle copywriter says don't make it so hard!

Thursday, January 14, 2010 by Sharon Long

I like Vertical Response as a lower cost small business email marketing platform, and I usually like the CEO's blog, but my feathers got a little ruffled when I read the 2010 checklist of 10 things small businesses should do this year.

As a freelance copywriter, I do work for small businesses. And the two things practically every small business owner have in common are: lack of time, lack of marketing knowledge.

This checklist of 10 things made me squirm in my seat...and I work in marketing! 

I pity the small business owner who reads that, gulps, and throws his or her hands up in the air in despair. These folks are too busy running their businesses to implement even half of a list like this.

Years ago in my early days as a copywriter (yikes, that was 10 years ago!), I read this marketing advice: Do a few simple things. Do them well. Do them consistently.

For me as a freelance copywriter, I confess I started out with a three page marketing plan when I started my business. Hey, I'm in marketing! I should have a long, convoluted marketing plan, right? Over the years as I got busier (i.e. had less time) and smarter (i.e. had more experience), my marketing plan shrunk to less than a page.

Small business marketing has to be simple, easy and affordable. There's no one-size-fits-all plan for it. It might be small business email marketing. It might be blogs as marketing tools. It might be networking.

But it has to be a short list of simple things a busy guy or gal can do well and consistently. Not a list of 10 pie-in-the-sky ideas.

What is the freelance copywriter's role in 2010?

Tuesday, January 12, 2010 by Sharon Long
I've just returned from a meeting in Seattle with a copywriting prospect. And earlier today I had another meeting with a copywriting client. Both times, I was called upon to be knowledgeable about much more than copywriting. I've long viewed that as part of my job, to know about all kinds of marketing, so I know where I fit as the Seattle copywriter, and to give the best advice to the client whether we're talking websites or email or (now) social media.

But starting with the new year last Monday, I see my role changing... from being able to give advice to doing certain marketing tasks myself.

I already work as a ghost blogger, something I plan to do even more of in 2010. But I'm still figuring out my place in social networking, as a content provider.

And maybe that's where I'm not sure? I'm in marketing, but my role in marketing is as Seattle copywriter. I have to know marketing to be a good copywriter. But what do I need to know to be a good social media content provider? Maybe it's even too early to say? 

I know how to be an SEO copywriter. I know how to use blogs as marketing tools. I know small business email marketing. I know how to do all these specific things that require specialized knowledge.

But what is the specialized knowledge required for copywriters in 2010? Are we now faced with copywriting 2.0? Or even 3.0 (if I missed the boat the first time around)? 

As I told the copywriting client this morning, it's my job to stay ahead of the marketing curve, in order to be the best freelance copywriter I can be. But I've yet to figure out my place in the new marketing world order.

Something to think on. Any thoughts on it, from other copywriters or people who hire copywriters?

Best and worst company names: Did the marketing success come solely from the name, copywriter wonders...

Tuesday, December 29, 2009 by Sharon Long
Today's MarketingProfs email newsletter has a quick read on the best and worst company names of the past decade. As a freelance copywriter who is occassionally hired to help with naming and who works daily with words, I enjoyed the read through of the best and the worst. I don't just know words, I love words! 

Never underestimate the power of a word. One word can change the power of a tagline, a handful of words can change the power of a Website, a sentence can change the power of an email. (And in your personal life, one word can change everything.)

Hindsight is, of course, 20/20, and the success of some of the winners likely has to do with other marketing factors, luck and trends as much as with the name itself. As the Seattle copywriter who considers herself a marketer first, a word person second, I really believe that to be the case. Is Twitter a success because of its company name? Or because it was first to market, or so new, or whatever it was that made Twitter a household name (if not a household technology). Ditto for Flickr, and Wikipedia, and the other winners named in the article.

Marketing is a mixture of art and science, I think. And there are certain factors one has no control over, those kinds of factors that make something go viral...or make it flop. If you've read Malcolm Gladwell's "Tipping Point," you know what I mean. If you haven't, put it on your reading list for 2010.

I really feel this mixture of what I can control, what I can't. Sure as a copywriter there are certain rules that apply and factors I rule over. How I approach Web writing differs from my approach to blogs as marketing tools differs from my approach to email copywriting and so on. But all I can do is study the target market, work with the copywriting client to determine a message, do the copywriting...and then wait to see what the client does with my work. And it has been butchered many a time, trust me, either by change, or by being used in a totally ineffective way.

So it is with marketing in general. There are some things we can control--like the name of a company--but there are others we can't--like why something becomes a trend overnight. That's why I don't want to read too much into why these company names are winners. I think it has more to do with outside factors and inside marketing prowess than the name itself, although a good name definitely helps! But it's more like one more ingredient that makes your recipe for success even more tasty than the key ingredient itself.

My thoughts anyway.

 


Why this copywriter loves writing whitepapers

Wednesday, December 2, 2009 by Sharon Long

Yes, I admit it. I’m weird. I’m a copywriter who loves writing whitepapers. Is it because I spend too much time alone and my mind is warped? Is it the wet Seattle weather? Or maybe my hours spent as an SEO copywriter has damaged my perspective?

 

Nah. It’s none of those things. I enjoy working on whitepapers because they are such great sales tools, and because they give me as a copywriter the chance to really delve into the customer’s mindset.

 

I just got off the phone with one of my favorite copywriting clients. We are about to do three whitepapers around a new product launch, so this morning’s call was to get me ramped up. But we don’t spend all our time talking about how the product can do A, B and C. No, I as the copywriter want to know what to say based not on the product’s capabilities (what it can do) but rather based on the customer’s worldview (what do they want).

 

I get to learn about, and write to, their pain points, desires, daily frustrations and wish lists in a way I can’t do when a copywriter for ads or direct mail pieces.

 

The benefit for you as the marketer is the appeal of the whitepaper because it’s customer centric. The potential customer who downloads your whitepaper is pretty sure he or she is going to get mostly factual, useful information, not a 5-page sales pitch. That’s a feel good in your favor as the company they might buy from!

 

And crazy as I might sound, I think whitepapers are easy to write! They are straightforward and objective. They don’t require clever turns of phrase or picturesque verbosity. They are what they are.

 

I’ve also written enough whitepapers, and studied information about writing whitepapers, to have a structure I use pretty much every time. That’s how straightforward it is.

 

Plus they can be about a variety of topics. I started out writing whitepapers for high tech only, but over the years We Know Words copywriters have even written whitepapers for the corporate travel industry, and we wrote a series of banner ads and landing pages for a whitepaper written for the HR industry.

 

Whitepapers. They rock. For the copywriter and the customer both. Are you using them as part of your marketing mix?

 

To see a bit more about whitepapers written by We Know Words copywriters, go to http://weknowwords.com/whitepapers.htm.

 

Hmmm… I love them so much, my next blog topic might just be on how whitepapers help you date your prospects and customers!