I've had an interesting email dialog this week with a freelance copywriter who started his own freelance copywriting business a couple of years ago, but would like me to send overflow work his way because he doesn't have enough work. He's only about the 20th freelance copywriter to ask that of me in the 10 years I've had We Know Words, so it wasn't a new request.
What was new was my response. I finally, after years of trying to figure out how to work with other freelance copywriters in a way that made sense but didn't make me a freelance babysitter, have come up with a way for copywriters to work for We Know Words that easy for all of us...and doesn't require any babysitting on my part.
I told this freelance copywriter about the new business model and he balked. Big time. But what about his brand (meaning his name), he asked. What about his website? Um, if you're that busy, if your name and website are working so well for you, why are you asking me to send work your way?
And I got to thinking, this is soooooo typical of freelance copywriters! Do you realize how many of them have their name as their business and their website URL? Why is that? It's seems to ego-driven on the one hand, and so short-sighted on the other. How can you grow your business if you are just John Doe, will always be John Doe? How can you serve every copywriting need of a client if it's just you? You can't be good a good script copywriter and a good SEO blogger both. And if you are, well, are you any good as a whitepaper copywriter? You can only grow your business if you're more than you. You can only serve every copywriting need of a client if you're more than you.
When I started We Know Words as my copywriting business 10 years ago, it never even occured to me to call my business Sharon Long. (Or Sharon Baerny, my name in 2000.) I went through a huge long list of potential company names to get to We Know Words...and not one of my choices had my name in it.
What other business is as short-sighted as that of the freelance copywriter? Even my accountant has his business set up as Roland and Associates. Plus you totally lose on the SEO front when your name is your business and URL. (If I were to do it all over again, I would have named my business something SEO friendly...but I didn't know anything about SEO 10 years ago!)
So my number one advice to anyone asking how to start a copywriting business is this: Leave your ego at the door. Please. No one cares if you are John Doe or Mary Schmoe. They care if you know marketing and words. They care if your rates are fair. They care if you meet your deadlines. But they do not care about your name or your ego. And they never will.
And there's another point to this: You are dooming yourself to isolation, and you'll never be able to work with others together. If I'm building a brand for Sharon Long, and you're building a brand for Mary Schmoe, then we are missing out on the opportunity to work together to build a brand for freelance copywriters.
OK, that's what I have to say on the subject. Are you about to start a copywriting business? What do you think?
Sigh...
Why is it people think anyone can be a copywriter? I just did a rush job as a website copywriter trying to save a project for a poor soul with hardly any budget or time. She had been sucked into what I think sounds like a shifty web designer deal. He hired some friend of his to write her website. She didn't like the copy. She turned to me in desperation, with little money and a hard due date of today.
I deleted 90% of the crap I was given that the supposed freelance "copywriter" had done. It wasn't poorly written. It wasn't wrong. But it wasn't doing its job. This guy had gone off on some tangents that while potentially helpful information to a prospect later in the sales cycle were totally irrelevant and useless as far as the website's job: marketing this person.
Not only did I delete most of the thousands of words, I completely redid the sitemap. None of the copy made sense, none of it, not even the structure.
In only seven hours, I did the best I could and the client now thinks I'm a goddess. (I even did some basic SEO, but very little.) But it's not going in my freelance copywriter portfolio because I know how much better it would be if I'd had the time. And this woman has to move forward with a "good enough" website, having wasted money on the schlep.
Too many freelance writers pass themselves off as freelance copy writers. They think because they can write, they can write copy. And people seem too accepting of whatever their writer gives them. So we get literally millions of bad websites, poorly written direct mail, spam instead of email copywriting, ads that do nothing but take up space in a magazine...I could go on and on.
The best copywriter is the copywriter who knows marketing as well as she knows words. And she knows her strengths. I am strong as a:
- Website copywriter
- Email copywriter
- Whitepaper writer
- Case study writer
- Newslettter writer
I do not do, because I don't know how to do:
- Script writing
- Speech writing
- Presentations (OK, I can do these, I just don't want to)
- True journalism
- Catalog copywriting
- Those convoluted direct mail pieces that have letters and postcards and...
I know my strengths, I know my limitations, and I'm honest about both. Every professional copywriter should be.
People, if you are hiring a freelance copywriter, be picky! Don't assume simply because they say they are a copywriter that they are. Ask for proof. Don't be afraid to question the samples you're given. Expect more.
This is your marketing, your branding, your voice, your reputation. Do you want the best copywriter for the job? Or any ol' freelancer with a laptop?
Part of a professional copywriter's job is keeping up with the other pieces of marketing, not just the copywriting. That means delving into information like MarketingSherpa's new Wisdom 2010 report, 34 pages of stories from the marketing trenches on everything from social media to email marketing to search to...you get the idea.
The words I write as a freelance copywriter don't stand alone. They have a context, whether in a website or an email or a brochure or a press release. And they might not even work if they're not targeted to the right audience and delivered in the right way.
So all of us freelance copywriters have an obligation to stay current, not just catchy. For me, I'm paying more attention to social media. I've been working as a blog copywriter for almost two years now, but there's more to adjusting to social media. I'm looking at how I can provide content as a copywriter that fits this new paradigm of Facebook and LinkedIn and Twitter. Or if I even do! Does socia media require a professional copywriter to be effective? I don't know yet! I know it takes a blog copywriter to create quality blog content at the right frequency. :-) But as far as the rest of it, I do not know yet.
It's also interesting to see an increase in requests for script writing. Video is definitely on the rise! And kudos to the companies that realize a good video still requires a good, professionally written, script!
Even if you're not a freelance copywriter or professional copywriter, take a look at the Wisdom 2010 report. We can get too isolated sometimes, too caught up in the marketing efforts we're embroiled in at our own companies. It's good to get a fresh perspective and start taking a new approach to marketing, including copywriting. :-)
I love my copywriting job. It puts me in contact with all kinds of interesting people, clients, companies, products, services and experiences. It has meant a free stay at a bed and breakfast in Paso Robles and a cupboard full of gourmet spices and a trip to Denver to motivate a marketing team. It means a range of projects like helping with small business marketing, succeeding as a Web site copywriter, and teaching people to use blogs as marketing tools.
And now I have the honor of getting a sneak peek at a Super Bowl commercial, how cool is that? And since it's a PEMCO commercial, showing their newest Northwest Profile. You have to know the Northwest to really enjoy this commercial, especially about the blackberries (which are currently taking over my own yard at frightening speed, I confess!). But it's cute, cute, cute and very well written.
Profile #80 is Goat Renter Guy. Imagine it, a guy unloading a truck full of goats into an overgrown lot in the middle of downtown Seattle. It's everything I love about great marketing: creative, memorable, strongly branded, consistent...
As a copywriter, I don't do commercial or radio work. My copywriting buddy Mavis does any script work needed by We Know Words copywriting clients. But, man, it looks fun! And I love the Super Bowl commercials. I don't usually watch the Super Bowl, except for the year the Seattle Seahawks were in it, but I do watch them the next day on the Internet. Because I enjoy great marketing, great copywriting and companies who do a great job of being different.
Watch for the commercial on Sunday! I have to run, gotta look into how much that goat renting stuff might cost...