Last week this Seattle copywriter went to the Online Marketing Summit in Seattle. Although most of the information was stuff I already knew, I took notes and had about eight blog post ideas jotted down, prompted by the day’s presentations. I was delighted to have so much blog fodder, knowing I could post every day for a few days and have sweet Sarah, my Client Success Manager at Compendium Blogware (whose job it is to keep the bloggers blogging!), praising me for my blogging frequency. But alas, I lost my notes! And I don’t lose things! Especially anything related to copywriting. Frustrating!
One thing I remember though: Although the Online Marketing Summit is, of course, focused on online marketing meaning anything from email marketing to web usability, there were two recurring themes I noticed throughout the day:
1) Social media: Again and again presenters either framed their talks around social media, or the attendees asked questions related to it.
2) Face to face: Several times I heard people say something akin to “nothing can replace in-person, face-to-face communication.”
Do you notice those two themes go together? When companies are using social media to market, they are able to act more like they are marketing in person. Think blogs as marketing tools, where you have a real person doing the talking, not a generic, faceless company. Or the segmentation that can be done with email marketing: Your marketing can be very targeted and specific to an audience, making them feel like you are talking just to them. How about User Generated Content (UGC) where the users are creating the content for you, as real people talking to your audience “face-to-face”?
Perhaps most exciting is how doable this is for small business marketing. From small business email marketing to small business blogging, this Seattle copywriter sees plenty of opportunities.
Just something to think about… Meanwhile, I’ve ransacked all my recycling bins and my car and my purse, but I remain convinced those notes are around here somewhere. And ransacking my brain isn’t helping: I’m coming up empty, trying to remember all my great blog ideas!



Posted by: Chris Baggott on Tuesday, August 12, 2008
Great post...other than the part about losing your notes. So many people get caught up in the buzz (another term I can't stand) about social media, they forget it's all about people. Good observations. Chris Baggott CEO Compendium Blogware www.compendiumblogware.com