Okay, not really narrow minded. But narrow…
Yesterday at the PSAMA lunch in Seattle, Alan Brown from DNA talked about how you market as a challenger, as opposed to front runner. With great local examples from the MS Society, Boeing Employee Credit Union and Pemco Insurance, he again and again reiterated the importance in having a narrow focus. He didn’t call it that, “narrow” is my word. He pointed out the advantage of taking a position, even though positioning can mean sacrifice.
But positioning can get people to listen. If you narrow your marketing scope, your marketing message, your marketing method, you might be heard by fewer people, but you are more likely to be heard.
Then later on the phone, a mom friend wanted to talk about her husband’s business and the direction they want to take it. (Yes, I’m the queen of free marketing advice, I swear. The downside of being so nice: even your neighbors hit you up for advice!) So, great—no, brilliant—focus. I loved hearing about it. Then she went on to say “but we also want to offer this service and that service” and she talked about lumping it all under one umbrella with a generic term that no one would know the meaning of.
Ugh.
I did my best to persuade her otherwise, to go with the one targeted niche idea and market that one narrow business only. We’ll see if they listen. The idea of offering fewer services rather than more does seem to challenge people, whether they have a small business or a big one.
If you have a niche, put your resources there. If you can speak more narrowly to a smaller audience, do. Sure, you are sacrificing the “masses,” but guess what? The masses aren’t listening!



Posted by: christie on Thursday, June 12, 2008
Nice recap of yesterday's presenation. And "focus" is a brilliant word choice - sacrificing is scary, but focusing, now that's something I can work with. It was great meeting you!