How to Start a Copywriting Business: Leave the Ego at the Door, PLEASE!

Wednesday, July 28, 2010 by Sharon Long
I've had an interesting email dialog this week with a freelance copywriter who started his own freelance copywriting business a couple of years ago, but would like me to send overflow work his way because he doesn't have enough work. He's only about the 20th freelance copywriter to ask that of me in the 10 years I've had We Know Words, so it wasn't a new request.

What was new was my response. I finally, after years of trying to figure out how to work with other freelance copywriters in a way that made sense but didn't make me a freelance babysitter, have come up with a way for copywriters to work for We Know Words that easy for all of us...and doesn't require any babysitting on my part.

I told this freelance copywriter about the new business model and he balked. Big time. But what about his brand (meaning his name), he asked. What about his website? Um, if you're that busy, if your name and website are working so well for you, why are you asking me to send work your way? 

And I got to thinking, this is soooooo typical of freelance copywriters! Do you realize how many of them have their name as their business and their website URL? Why is that? It's seems to ego-driven on the one hand, and so short-sighted on the other. How can you grow your business if you are just John Doe, will always be John Doe? How can you serve every copywriting need of a client if it's just you? You can't be good a good script copywriter and a good SEO blogger both. And if you are, well, are you any good as a whitepaper copywriter? You can only grow your business if you're more than you. You can only serve every copywriting need of a client if you're more than you.

When I started We Know Words as my copywriting business 10 years ago, it never even occured to me to call my business Sharon Long. (Or Sharon Baerny, my name in 2000.) I went through a huge long list of potential company names to get to We Know Words...and not one of my choices had my name in it.

What other business is as short-sighted as that of the freelance copywriter? Even my accountant has his business set up as Roland and Associates. Plus you totally lose on the SEO front when your name is your business and URL. (If I were to do it all over again, I would have named my business something SEO friendly...but I didn't know anything about SEO 10 years ago!)

So my number one advice to anyone asking how to start a copywriting business is this: Leave your ego at the door. Please. No one cares if you are John Doe or Mary Schmoe. They care if you know marketing and words. They care if your rates are fair. They care if you meet your deadlines. But they do not care about your name or your ego. And they never will.

And there's another point to this: You are dooming yourself to isolation, and you'll never be able to work with others together. If I'm building a brand for Sharon Long, and you're building a brand for Mary Schmoe, then we are missing out on the opportunity to work together to build a brand for freelance copywriters.

OK, that's what I have to say on the subject. Are you about to start a copywriting business? What do you think? 

Does Your Website Suck? What You Can Do About It, for Cheap!

Monday, May 3, 2010 by Sharon Long

Is business slow? Maybe now is the time to figure out where your website needs improvement…and do it, before the economy picks up and you get busy again.

 

Websites prove the age-old adage, “Out of sight, out of mind.” That’s why horrid sites stay that way—we don’t see them, we don’t do anything about them.

 

Bad sites don’t sell. Bad sites don’t do anything but make you look bad. Can you live with that?

 

Now, when business is slow, is the time to take a good, hard look at your website and figure out how to make it better…so it makes you money.

 

Very few websites are the best they can be, or even close to being decent. I’ve been a website copywriter for 13 years. I’ve seen some pretty bad websites.

 

And I’ve developed a low-cost method for assessing websites and recommending simple changes that can add up to big improvement. I call them website assessments. Not a glamorous name, yet a fitting one, because the report I give clients is straightforward and easy to act upon.

 

If you’d like to take advantage of this downtime to improve your website, hire me for a website assessment. I’ll review your website. Then I’ll give you a written report and roadmap for improving it as your time and budget allow. Implement all of the suggestions or only a few. Change it yourself or hire someone else to. As long as you do something.

 

Most of these changes will be basic because people go online to find information, not to be impressed with fancy graphics. There also basic because my experience is that of a website copywriter, not designer. I’ll also give you suggestions for ranking better in the search engines, so people find your site.

 

When you hire this website copywriter to review your site, here’s what I’ll do:

 

  • I’ll interview you to figure out your target audience and their perceived problems.
  • I’ll figure out why they go to your site, how they get there, and what they want to do when they get there.
  • I’ll listen as you tell me what you want them to do there.
  • I’ll assess your website based on all this information to see how well your website is doing its job.
  • I’ll present you with a detailed report outlining recommendations for improving your site to make it a better information and sales tool.

 

A website assessment costs just $500 for up to seven web pages. A measly $500 for a detailed reporting that spells out what you can do to improve your website as a marketing tool. Best of all, with your assessment in hand, you can make the changes whenever you want, as your time and budget allow.

 

The recession will end. The economy will pick up. And customers will be back. Be ready to be busy by making your website better now while you have time.

 

Take it from this website copywriter: Your website has to be good, otherwise you’re missing out on opportunities…especially if you’re not even getting found on the Internet in the first place!

 

And when the economy does pick up again, the better your website works, the faster you’ll recover from this recession!

 

To see other assessment I’ve done, to ask questions, or to get started, call 206.459.8225 or email Sharon@weknowwords.com.

 

Freelance Copywriter Finds 18 Great Tips for PPC Ads

Wednesday, March 31, 2010 by Sharon Long

Although I've been a freelance copywriter for 10 years and I've worked on all kinds of copywriting projects--websites, email, direct mail, brochures, whitepapers, and more--I've resisted doing pay-per-click (PPC) ads all this time.

Why? Probably fear. Unlike organic SEO that takes time to gain traction, PPC is immediate...so I'd know right away if my copywriting was working or not.

But change comes into the lives of all good professional copywriters, including me, and I am embarking on my first PPC ad copywriting project. (Gulp.) 

In doing research for hints and help, I came across this great article of 18 tips for copywriting PPC ads.

Whether you're a freelance copywriter doing PPC ads for clients, or a small business owner tackling that copywriting job yourself, take a look at the tips, they're good.

All right then, enough procrastinating by blogging. Time for this freelance copywriter to earn her keep with some PPC ad work! 

Freelance Copywriter on Why Your Business Needs a Facebook Page

Tuesday, March 23, 2010 by Sharon Long

I’ve heard this question from several small business owners lately: “Why have a Facebook page for my business?” As I re-evaluate what I do as a professional copywriter in the age of social media, i.e. the age of user generated content, where the customers create the copy, not the copywriter, I see my role shifting from Copy Writer to Copy Coach. So I take this social media marketing stuff very seriously!

 

To answer the question of “why,” I made some notes which you’ll find below. If you have anything to add, definitely post a comment! That is social media!

 

It’s Web 2.0, user generated content (UGC)…people want to talk back to you, and they want to talk to each other about you. Now that is their expectation, that they will be able to. And Facebook enables that.

 

It’s free.

 

It works for B2C companies with loyal customers who want to be engaged by the brands they believe in. If you have a ho hum product or service no one gets excited about, a Facebook page is likely a waste of time.

 

Facebook pages show up in search results, so it can help with your SEO and getting found when people search online.

 

You can have a vanity URL that’s easy to share and direct people too, like www.facebook.com/yourcompanyname.

 

Facebook (and Twitter) icons are now commonplace on websites and in emails, encouraging people to fan (or follow) your company. This is still new enough that people will.

 

For a small business, a Facebook page can replace a website. You can do all the marketing you want via your Facebook page, even solicit email signups. The only thing it can’t do is online transactions (i.e. letting customers buy from you).

 

If you go this route, your Facebook page is far easier to maintain and update than a website, and you don’t need to pay for hosting.

 

You can engage prospects and customers in a way you simply can’t with a website or even a blog.

 

It’s automatically viral. When someone becomes a fan, that shows up on their profile page. And they can easily invite others to be fans. Imagine someone doing anything like that with your website! It’s inconceivable.

 

Facebook integrates seamlessly with Twitter and blogging. I don’t want to turn this into a “why use Twitter,” but there is an SEO benefit to using Twitter, and when you have your tweets integrated with your Facebook page, you are updating your Facebook page without effort.

 

I also don’t want to turn this into a “why use blogs for Internet marketing,” but there are several benefits to blogging, among them SEO and credibility. And, like tweeting, your blog can be automatically posted to your Facebook page, keeping content fresh.

 

Maybe Facebook is going to become a bigger and more important marketing tool than websites. Facebook can be where you engage, build relationships with customers, and market. Your website might only be where business done, downloaded, bought and sold.

 

Your customers are on Facebook. It’s the third largest “country” in the world in “population.” That’s how many people use Facebook. In the age of social media marketing, guess what? You follow them. You go where the customers are. And the customers are on Facebook.

 

Still not convinced? Watch this short video: http://www.youtube.com/watch?v=sIFYPQjYhv8.

 

And by then I hope the question is: “Why not have a Facebook page for my business?”

 

Need a Copy Coach to help you get started? Sharon@weknowwords.com standing by…

Follow Up to Yesterday's Website Copywriting Whine: Praise!

Tuesday, March 16, 2010 by Sharon Long

Yes, this professional copywriter whined yesterday about writers pretending to be copywriters, and ripping off clients as a result. This morning I received the following praise from that client, now a happy copywriting client, and I'm happy to share it, because it tells me that although good writers are out there working as bad copywriters, people can tell the difference given the chance:

"Hi Sharon. I love all the changes and additions you made. You turned this whole project around for me. I was at such a low point about it when you came into the picture, and now I am very pleased with how it is all shaping up, thanks to your very capable interventions. There is a line in L.A. Story (I am from L.A.): Steve Martin meets the new woman in his life (in real life, his wife) and stares at her and says: 'wonderful, wonderful, and yet more wonderful'. That is the line that popped into my head when I read all that you did for this website, because it was wonderful what you accomplished. I was very impressed that you could understand so quickly and intuitively what it was that I do and what it was I wanted to convey. Thank you so much."

I guess I share this too because I don't toot my horn very often (too Catholic for that?) and this praise put a huge smile on my face, knowing I did a good job, knowing I helped someone out, and knowing she knew it too.

I hope if you're reading this, you're also taking a good hard look at the copywriting you're getting, making sure you've hired the best copywriter for the job, not simply the one wielding the pen and claiming he knows how to write.

Web Copywriter to Rescue: Trying to Salvage a Crappy Copywriting Job

Monday, March 15, 2010 by Sharon Long

Sigh...

Why is it people think anyone can be a copywriter? I just did a rush job as a website copywriter trying to save a project for a poor soul with hardly any budget or time. She had been sucked into what I think sounds like a shifty web designer deal. He hired some friend of his to write her website. She didn't like the copy. She turned to me in desperation, with little money and a hard due date of today.

I deleted 90% of the crap I was given that the supposed freelance "copywriter" had done. It wasn't poorly written. It wasn't wrong. But it wasn't doing its job. This guy had gone off on some tangents that while potentially helpful information to a prospect later in the sales cycle were totally irrelevant and useless as far as the website's job: marketing this person.

Not only did I delete most of the thousands of words, I completely redid the sitemap. None of the copy made sense, none of it, not even the structure.

In only seven hours, I did the best I could and the client now thinks I'm a goddess. (I even did some basic SEO, but very little.) But it's not going in my freelance copywriter portfolio because I know how much better it would be if I'd had the time. And this woman has to move forward with a "good enough" website, having wasted money on the schlep.

Too many freelance writers pass themselves off as freelance copy writers. They think because they can write, they can write copy. And people seem too accepting of whatever their writer gives them. So we get literally millions of bad websites, poorly written direct mail, spam instead of email copywriting, ads that do nothing but take up space in a magazine...I could go on and on.

The best copywriter is the copywriter who knows marketing as well as she knows words. And she knows her strengths. I am strong as a:
 

  • Website copywriter
  • Email copywriter
  • Whitepaper writer
  • Case study writer
  • Newslettter writer


I do not do, because I don't know how to do:
 

  • Script writing
  • Speech writing
  • Presentations (OK, I can do these, I just don't want to)
  • True journalism
  • Catalog copywriting
  • Those convoluted direct mail pieces that have letters and postcards and...

I know my strengths, I know my limitations, and I'm honest about both. Every professional copywriter should be.

People, if you are hiring a freelance copywriter, be picky! Don't assume simply because they say they are a copywriter that they are. Ask for proof. Don't be afraid to question the samples you're given. Expect more.

This is your marketing, your branding, your voice, your reputation. Do you want the best copywriter for the job? Or any ol' freelancer with a laptop?

 


Don't Use Press Releases if Your Website Sucks and Your Blog Is Nonexistent

Friday, March 12, 2010 by Sharon Long
Last of my MarketingSherpa “Marketing Wisdom for 2010” freelance copywriter insights...

Even small businesses can get a big bang from PR, and I don't mean hiring a publicist and trying to get written up in the national news. For years, the We Know Words copywriters have pushed clients to do more with press releases. Use the right freelance copywriter, and your press releases can:

*Be written with keywords and optimized for search
*Be added to your website, increasing your SEO
*Be submitted to an online press release distribution company like PRWeb.com, also increasing your SEO
*Provide blog fodder
*Be linked to in your email newsletter, taking people back to your website
*And more!

But here's a good point from the Marketing Wisdom report, submitted by Tino of ImageLight: Make sure your online presence is worth going to if your press release does intrigue a member of the media! 

We've all seen crappy websites. Heck, some of us are even guilty of having crappy websites! And if that's the case, if your website is an embarrassment and your company lacks a blog, then you'd better skip the press release. Because in this day and age, anyone looking for more info about you is going straight to the Internet. Better not to get found at all than to be found lacking! 

So hire the best copywriter you can afford, improve your website, launch your blog, and then get busy on those press releases!

That wraps up my week of recap of the MarketingSherpa Marketing Wisdom report, through the eyes of a freelance copywriter! Hope you found it useful! 

Be Emotional to Get Your Copywriting Noticed, Read and Reacted to

Thursday, March 11, 2010 by Sharon Long
Day 4 of my MarketingSherpa “Marketing Wisdom for 2010” freelance copywriter insights...

Today's topic ties in with my "marketing is like dating" philosophy. Ron Baginski of Advertising That Works (no website was listed) encourages marketers to "connect with emotions." 

One of my "marketing is like dating" points is that: You must be emotional. Think about dating, meeting someone for the first time, going out on that first date...if they were all business like and professional and, well, cold, you would either think they didn't like you (if you're a woman) or you wouldn't like them (if you're a man).

As a professional copywriter, it's my job to grab the attention of a prospect, whether the copywriting services being put to use are web copywriting, email copywriting or print.

That's why I ask about pain points. I ask what problems the prospect is trying to solve, and how they see their problems.

It is by knowing the pain that I can determine the emotion needed to get their attention. 

As a freelance copywriter, I've found some companies have a hard time with that, with being emotional. They want to keep it all business. And then you know what you get, in the opinion of this professional copywriter? Me too, generic copywriting that doesn't stand out, doesn't engage. It's just more clutter. 

Demand more from your marketing, more from your content copywriter. Demand more from yourself, if that's what it takes. But find the pains, and let your copywriter speak to it, let your copywriter be emotional in the messaging. 

Maybe you'll end up with some emotions too: the happiness you'll feel when your copywriter does her best and engages those prospects at last! 
 

Content Is Still King, so Hire the Best Copywriter and Get to Work for SEO

Monday, March 8, 2010 by Sharon Long

MarketingSherpa just rocks. They put out great reports and summaries in addition to their weekly wisdom. And speaking of wisdom, reading through their recent “Marketing Wisdom for 2010” report prompted quite a few insights for this freelance copywriter. This week, we’ll delve into one per day (since there were a total of five, I figure it was meant to be!)

 

Today, I gush over what Dean Rieck of Direct Creative had to say. Any comment that starts with "Content is king" is going to speak straight to a freelance copywriter's heart. But he gives proof, talking about a client that created more than 7,000 pages of blog posts and pages. And got results. As he says, it boosted the website in search engine rankings and it created a large pool of keywords.

Although I'm "just" a copywriter, I keep up with all things marketing...or at least as many as I can. How to increase your search engine rankings via organic SEO is one of those things. It's not rocket science, but it does take work. As this guy says, in this case, thousands of pages of work. But that's not hard! 

Over and over I am approached by company's that want to improve their SEO and over and over I tell them to consider blogging...and they do not listen. It's like me saying I want to lose weight while chowing down on chocolate chip cookies. I have a choice to make. So do they. But blogging takes commitment and they must want a magic bullet instead (which is, I think, why so many companies turn to pay per click instead).
If you want to improve your search engine rankings, add blogging to your marketing mix. Blogging is not hard, nor is it time-consuming! In addition to blogging, your company has ample opportunities to be creating content that can go on your website: press releases, tip sheets, whitepapers, how to guides, FAQs...

Content is king, especially in the world of search. The way to win search is to have great, keyword rich, relevant content. It's that simple. Hire the best copywriter you can find, and let her get to work creating your content so you can get the rankings you want.

It's not rocket science, but great content might take your SEO to the moon.

MarketingSherpa Report Provides Copywriter Wisdom

Friday, February 26, 2010 by Sharon Long

Part of a professional copywriter's job is keeping up with the other pieces of marketing, not just the copywriting. That means delving into information like MarketingSherpa's new Wisdom 2010 report, 34 pages of stories from the marketing trenches on everything from social media to email marketing to search to...you get the idea.

The words I write as a freelance copywriter don't stand alone. They have a context, whether in a website or an email or a brochure or a press release. And they might not even work if they're not targeted to the right audience and delivered in the right way.

So all of us freelance copywriters have an obligation to stay current, not just catchy. For me, I'm paying more attention to social media. I've been working as a blog copywriter for almost two years now, but there's more to adjusting to social media. I'm looking at how I can provide content as a copywriter that fits this new paradigm of Facebook and LinkedIn and Twitter. Or if I even do! Does socia media require a professional copywriter to be effective? I don't know yet! I know it takes a blog copywriter to create quality blog content at the right frequency. :-) But as far as the rest of it, I do not know yet.

It's also interesting to see an increase in requests for script writing. Video is definitely on the rise! And kudos to the companies that realize a good video still requires a good, professionally written, script! 

Even if you're not a freelance copywriter or professional copywriter, take a look at the Wisdom 2010 report. We can get too isolated sometimes, too caught up in the marketing efforts we're embroiled in at our own companies. It's good to get a fresh perspective and start taking a new approach to marketing, including copywriting. :-) 

 

Website copywriting project goes live at last!

Friday, February 12, 2010 by Sharon Long
Seems like being a web site copywriter means working in a time warp sometimes. I get my part done, but then development still takes a while. I guess that means being a freelance copywriter makes me good at delayed gratification! Since I have to wait to see the fruits of my labors! 

Today a website copywriting project when live, and it's once again for me a delight to see my words at work. The K & H Print website was a great copywriting project for several reasons. Jay, the CEO, really pushed me in a way most clients don't. :-) For which I am grateful because I had to dig a little deeper and it was character building! My suggestion that they use video to tell their wonderful story was not only accepted, but embraced, and my colleague Mavis Lamb made that all come together for them. I got to work with Adhost, a favorite company of mine. And I got to really delve into this 101 year old company and what makes them tick.

This was a somewhat intensive website copywriting project, even though SEO wasn't part of it. And I enjoyed every minute of it, and I'm very proud of the results.

Take a look, click through, enjoy. Especially the home page. That's where the CEO really pushed me and I'm glad. I'm proud of the result.

Dating sites posting to a freelance copywriter's blog? Lessons learned...

Friday, February 5, 2010 by Sharon Long
I am slowly, ever so slowly, pulling together my "marketing is like dating book." The irony of being a freelance copywriter is you spend all your time writing for other people and don't seem to find time to do your own writing! 

But I've said enough in this copywriter blog about marketing is like dating to have, of all things, dating websites find it and post comments to it trying to get links back to their own sites. OK, this makes me laugh, but also draw two lessons from it:

My freelance work often involves website copywriting using keywords for SEO, but I know that's only one part of getting your website indexed and ranked by search engines. Links into your site are the other. So going out looking for blogs to post comments on to link back to your website is one way to do that. But, and this is a big but, you have to make sure you're posting in an appropriate place! 

Obviously anyone who things a link to a dating website is appropriate for this professional copywriter's blog didn't read the blog. Dumb.

The other lesson, well, it's not really a lesson, is something I hadn't considered: Here I've come up with 9 ways to improve your copywriting based on the idea that marketing is like dating, and people are coming to me via my freelance copywriter blog saying dating is like marketing. LOL! Yep. It sure is! 

I'll make sure to make that part of the book...when I get enough free time away from web copywriting and email copywriting to work on it...

Your copywriting should be like a big dog

Wednesday, February 3, 2010 by Sharon Long
Three days ago, a dog named Bear joined our family. Animals now outnumber people by 5 to 1 (not counting squirrels).

Being a professional copywriter who wants to relate everything back to marketing and copywriting, I was thinking about Bear, and how he sleeps on my daughter's bed and is so protective of us. And boy, does he look protective when he's laying there sleeping next to her! They're the same size! 

Thinking how to relate this to my job as a freelance copywriter, I kept coming back to the idea of peace of mind and security. Having Bear around means feeling safer, even if he might turn out to be a big huge chicken, more than a big huge dog.

But it's the idea of security that matters here, the comfort my daughter feels with that big lug sleeping next to her, and the peace of mind I feel when he raises his head and gives a soft bark just in case. It feels good in a world that quite often doesn't.

Does your marketing offer a feeling of security? Does your web site copywriting make people feel safe buying from you? How about your printed collateral, has your freelance copywriter conveyed your marketing message in a believable way? 

I think about Bear, and even the warm fuzzies I feel as he dozes at my feet while I type, and I think, "This feels good. I want to feel more of this."

I'm not alone. Your prospects and customers want to feel more of that too. Work with your best copywriter and make that happen, make those words on the page or the screen convey that you can be trusted, buying from you is safe, that you really do have that customer's best interests at heart, as Bear does mine.

Be like the big dog.

Professional copywriter almost duped by faulty keywords

Monday, February 1, 2010 by Sharon Long
Revising my own keywords as a professional copywriter who writes a blog, I was struck by how easy it might be to use keywords that don't attract your target audience...quite the opposite.

As I revised my freelance copywriter blog keywords this past week, there were several suggested to me that I knew wouldn't work. Anything with "wanted" in the term was another freelance copywriter looking for work, not a potential client. And search terms that used simply "writer" and not "copywriter" meant people with smaller budgets. (Clients that can afford to hire a professional copywriter will search using the term copywriter, not writer. Anyone who found my blog and therefore Website using the search term "writer" is therefore not a good lead for me, in my experience.) 

Better yet are specific terms like web copywriters, blog copywriter, content copywriter, email copywriting...even if those are competitive search terms that I'll have trouble winning through blogging for SEO, I'd rather fight harder for search terms that I know will help qualified copywriting prospects to find me, rather than use search terms that I could easily win...but then instead of making money as a professional copywriter, I'd be spending time trying to explain to someone why I'm not the kind of writer they are trying to hire. And I definitely don't want to spend time fielding emails and phone calls from freelance writers looking for work, those using words like "wanted" in their searches.

Just because a search term uses a word you want to be found for doesn't mean it's a search term you should focus on in your blog. Be clear who is using those terms and why, rather than investing precious time in blogging using keywords that might generate traffic but won't generate clients or sales! 

Seattle copywriter happy to see her copywriting prowess featured in Book of Lists

Friday, January 29, 2010 by Sharon Long
I just got an email from a client annoyed because I didn't ask him for the results of my last email copywriting project (the opens and click throughs). I realized I'm so used to my copywriting work getting done far in advance of any end product that I don't think to ask, it's true.

Ad copywriting for Washington Federal, IG Creative designFor example, I was the ad copywriter for IG Creative on two ads they did for Washington Federal, to appear in the Puget Sound Business Journal 2010 Book of Lists. I enjoyed being the Seattle copywriter for them and was proud of my work...but two months went by before the Book of Lists was published so I completely forgot about it until yesterday.

One ad was for the back cover, one was a full page ad inside. As the copywriter, I was to work within strict guidelines that were part of a rebrand. I love challenges like that! So for example as ad copywriter for these, I had to have one, single strong compelling word (like solid in one ad and proven in the other) but then a sentence before it that the word actually belonged so. So the word becomes a graphical element, but still makes sense as a word too. (Does that make sense?)

It was also a fun challenge because the ads had to be somewhat similar but still different. At first I tried too hard to make them the same, but IG Creative straightened me out and I like the "just similar enough" result.

And believe it or not, it was a challenge to do copywriting for a bank because so many banks make so many false claims and I was working against that cynicism!

These ads are also huge. It was funny as the Seattle copywriter to have all that space...but to know the words had to be few...and exactly right. It's easier to be a verbose copywriter using lots of words to convince! Harder to be a concise one. :-)

Thank you to IG Creative for hiring me as the copywriter for these ads, I'm proud of them. And thank you to my client not happy with me for being honest about it so I can do a better job of follow up on my copywriting projects, whether email or websites or ads or whitepapers or whatever... :-)

Website copywriter can make client stand out, no matter the design

Thursday, January 28, 2010 by Sharon Long

Web writing can be a tricky business for a professional copywriter: You're never quite sure what you're going to be working with for a design, sitemap, clarity of message...I wrote my first website in 1997, if you can believe it, way before I even knew what a professional copywriter was! And in the 13 (gulp) years since then, I don't think I've done two website copywriting projects that were the same.

I really like what we were just able to do for Contract Controllers, a CPA firm, and this was a first for me: They had a set template and sitemap for me to work with, because of the company doing their site. But they were smart enough to know that even with a design that wasn't one-of-a-kind, their message better be! 

So they called me in as their professional copywriter. (Am I being self serving here? Probably, but this blog really is about them!)

They were great to work with, and the project went smoothly for this website copywriter. But I give them kudos for recognizing the need to stand out, to have a unique message.

I was a little frustrated with the company putting together the site because they wouldn't let us use unique Title tags (critical for SEO!). And certain elements couldn't be changed. But for the most part as the freelance website copywriter, I'm a happy camper because Contract Controllers got a decent looking site that tells their story.

See the site at http://www.contractcontrollers.com.

This professional copywriter had an ah ha moment that's embarrassing

Monday, January 25, 2010 by Sharon Long

I'm a professional copywriter. That means it's my job to know words and how to use them, for websites, email, SEO, print, ghost blogging, press releases, etc.

But I've also made it part of my job as a professional copywriter to know about the tools and means used for serving up the copywriting that is my craft. That means learning about online press rooms, for example, or keeping up with changes in search engine optimization (SEO) copywriting. And much, much more! (You'd be shocked how much I know that has nothing to do with being a professional copywriter!) 

My embarrassing ah ha moment happened when I realized blogs would make perfect press rooms. I happen to know a little something about online press rooms (again, not related to being a copywriter, but related to knowing how to present my work). We did a presentation andarticle on online press rooms few years ago.

But that was before I really understood blogs as online marketing tools.

Using a blog for your pressroom is brilliant because it's easy to upload your content, the search engines will find and index those press releases faster (because they prefer blog content over static website content), it's easily searched, you can add static pages with your contact information and company bio...I honestly can't think of a reason NOT to use a blog for your online press room! 

If you've been thinking, yeah, we really need an online press room, but you haven't wanted to put the time and money into it, try a blog. I bet you can be up and running with your press room in less than half an hour. For tips on what to include, definitely read our article at http://www.weknowblogs.com/blog/sharons-marketing-missive/0/0/you-dont-have-to-be-an-online-copywriter-to-market-your-business-online-use-press-releases.

What's new for SEO in 2010? Nothing, this copywriter discovers

Thursday, January 21, 2010 by Sharon Long
Yesterday I sat through another disappointing SEO webinar. It was "sold" to me as a copywriter as SEO copywriting tips for 2010, implying it would offer new information. But it was simply a rehash of old information I as an experienced copywriter already knew.

Seriously, maybe I do know everything there is to know about SEO copywriting for now, including optimizing press releases. This webinar talked about how to build an online press room, a topic the We Know Words copywriting staff presented on two years ago!

I realize not everyone knows as much as I do about search engine optimization and Web writing. That's because not everyone works as a website copywriter. I get that. But please do not sell me on a webinar by promising that it will be new information! If it's the same old, same old in 2010, fine. Tell me that and I'll know I'm still in a position to do well by my clients. But don't pretend it's more than it is.

I don't SEO staying the same for a while! That gives me time to ramp up on my role as a freelance copywriter in the age of social media...

How much does your prospect already know when they get to your website?

Wednesday, January 20, 2010 by Sharon Long
Yesterday I started on a new website copywriting project and it struck me how important it is to know what your prospects know when determining what your website should say. In this case, the people come to the website already know they have a need (the patient is aware of the disease).

Not only that, they've heard of the company. (Which is why this is not an SEO copywriter project in this case.) And they've had contact with a sales rep from the company already.

What does that mean to me as the copywriter? It means there's a heck of a lot of stuff I do NOT need to say. These prospects are already interested. They are in the research phase. They have questions, like "Why should I choose you?" 

As the website copywriter, I don't have to sell them on the whole idea of what this client is selling. Nor do I have to introduce them to this company.

Instead I as the client's freelance copywriter get to delve into the competitive differences of this company. Plus I can streamline the sales process by answering the questions prospects typically ask right there on the website. Finally, I have room for "proof points" in the form of real-life stories that prove my client's claims.

Knowing where in the sales cycle or research cycle the prospect is helps me as the online copywriter to provide the information they are really looking for, not fill the website with fluff they already know...and that will make them just click away with a yawn.

Tweak your copywriting and bowl a strike...or two

Tuesday, January 19, 2010 by Sharon Long
Last night we went bowling, something we rarely do so I'm not very good at it. I'm definitely a better freelance copywriter than bowler! In the middle of the second game, my friend said "Hang on to the ball a little longer." I did...and bowled two strikes in a row.

That one little split second change improved this copywriter's bowling game dramatically. Which got me thinking about tweaks, and how one little tweak can make a big difference in copywriting, whether it's web writing or small business marketing or blogs as marketing tools.

What can you have your freelance copywriter tweak to improve your company's marketing? How about email subject lines? The heading on your website's home page? The cover of that postcard? Maybe it's even your staff's signature block in their emails, or the title of your next blog post. Or your call to action? How you word your registration form on your landing page? Your banner ad, the executive summary for your next whitepaper, the CEO quote in your next press release...the possibilities are endless.

Copywriters work with words. But not just any words. The right words used in the right way. Tweaking those words can make a big difference. Never stop looking for places to tweak! 

You might end up bowling a strike instead of a spare.